Uptown One Stop Student Service Center

We are your one stop for helping you manage the business of being a student at University of Cincinnati. We provide information and answers to your questions related to financial aid, billing, registration and student records. There are other helpful resources to connect you with university departments such as housing, parking, bearcat card, student health insurance, and more.

Return to Campus

The University of CIncinnati recognizes the health and safety benefits of implementing a multi-phased return to campus in advance of the start of the fall semester on August 24. Each of the four phases of this stepwise approach is underpinned by a set of essential health and safety measures. All members of our community are expected to do their part to ensure the health and safety of themselves and others.

Uptown One Stop Service Hours

With consideration to the health and safety of the UC community, the Uptown One Stop Student Service Center is not currently open to in-person visitors. Please note that we are open, during our normal business hours for assistance via telephone at 513-556-1000, email at onestop@uc.edu or stop in for a Webex Virtual One Stop visit. Students at regional campuses can get One Stop services and information at UC Blue Ash or UC Clermont.

Phone Hours: 

  • Monday-Thursday: 8 a.m.-5 p.m.
  • Friday: 9 a.m.-5 p.m

Webex Virtual Visit Hours:

  • Monday-Friday: 9:30-11:30 and 2:30-4:30

Is your financial aid ready for the fall 2020 semester?

Have you reviewed your financial aid award offer in Catalyst? If you do not see your financial aid award offer, be sure to complete any items on your Catalyst To-Do List. Our office is available to assist with any questions and you can get FAFSA assistance with this personal FAFSA chatbot!

Are you new to the University of Cincinnati? Check out our New Student page and Transfer Student page that contains tips, resources and a video presentation covering information on UC Student Finances.

Video link: https://www.youtube.com/embed/yvdPpTVCjUo?rel=0

Important Dates & Deadlines

 Important Dates & Deadlines
Action Item Date
Fall 2020 Tuition Payment Plan Enrollment Opens August 1
Fall 2020 Semester Bill Due Date August 19
Fall 2020 Full Semester Classes Begin August 24
University Closed in Observance of Labor Day (No Classes) September 7
Fall 2020 Student Health Insurance Waiver Deadline September 7
100% Refund/Drop Deadline (class removed from academic record) September 7
Fall 2020 Tuition Payment Plan Enrollment Deadline September 8

Money Management Tip of the Week

Coming to college for the first time can be nerve-racking and exciting all at once. You should make a plan for how you will spend your money and get started on the right track. Our budgeting tips and resources can help you get started.