One Stop Student Service Center

We are your one stop for helping you manage the business of being a student at University of Cincinnati. We provide information and answers to your questions related to financial aid, billing, registration and student records. There are other helpful resources to connect you with university departments such as housing, parking, bearcat card, student health insurance, and more.

Return to Campus

The University of CIncinnati recognizes the health and safety benefits of implementing a multi-phased return to campus in advance of the start of the fall semester on August 24. Each of the four phases of this stepwise approach is underpinned by a set of essential health and safety measures. All members of our community are expected to do their part to ensure the health and safety of themselves and others.

One Stop Service Hours

With consideration to the health and safety of the UC community, the Uptown One Stop Student Service Center is not currently open to in-person visitors. Please note that we are open, during our normal business hours for assistance via telephone at 513-556-1000, email at, stop in for a WebEx Virtual One Stop visit or schedule a visit via Starfish.

WebEx Hours:

  • Monday-Friday: 10 a.m.-3 p.m
Phone Hours:
  • Monday-Thursday: 8 a.m.-5 p.m.
  • Friday: 9 a.m.-5 p.m

One Stop will be closed December 24, 2020 through January 3, 2021. Handle any outstanding spring semester registration, billing, and financial aid matters before Winter Season Days

Important Dates & Deadlines

 Important Dates & Deadlines
Action Item Date
Full Session Fall 2020 Courses End December 2
UC Offices Closed for Winter Season Days December 24-January 3
Full Session Spring 2021 Courses Begin January 11
UC Offices Closed for Martin Luther King, Jr. Day

January 18

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